When an employee applies for emergency funding, their application is reviewed by a HERO Fund administrator to assess the pathway forward that will provide the most effective support for the applicant. Upon submission, an applicant will receive a call from a HERO Fund administrator within 2 business days. Once the administrator has the necessary documentation, the applicant’s HERO grant application will be submitted to the Steering Committee (without a name or any identifying information to preserve confidentiality) to be reviewed and voted on based on the HERO eligibility guidelines and proper documentation. This review process typically takes 2 business days. Any approved funds will be mailed the following Wednesday or Thursday and typically take about 3-7 days to arrive by mail.