{"id":2450,"date":"2023-11-06T12:46:03","date_gmt":"2023-11-06T12:46:03","guid":{"rendered":"https:\/\/hamraheroes.org\/?page_id=2450"},"modified":"2026-02-19T17:40:10","modified_gmt":"2026-02-19T17:40:10","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/hamraheroes.org\/pt\/frequently-asked-questions\/","title":{"rendered":"Perguntas Frequentes"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-custom-z-index\" style=\"--link_hover_color: var(--awb-color5);--link_color: var(--awb-color8);--awb-border-color:hsla(var(--awb-color3-h),var(--awb-color3-s),calc(var(--awb-color3-l) + 10%),var(--awb-color3-a));--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-z-index:9999;--awb-padding-top:15px;--awb-padding-bottom:15px;--awb-background-color:var(--awb-color1);--awb-flex-wrap:wrap;--awb-box-shadow:0px 2px 7px 0px hsla(var(--awb-color8-h),var(--awb-color8-s),var(--awb-color8-l),calc(var(--awb-color8-a) - 93%));\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-flex-align-self-flex-start fusion-column-no-min-height fusion-animated\" style=\"--awb-padding-top:20px;--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationtype=\"fadeIn\" data-animationduration=\"0.8\" data-animationoffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-center fusion-content-layout-row\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-two\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\"><h1>Hist\u00f3rias de Her\u00f3is Reais<\/h1><\/h2><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-flex-align-self-flex-start fusion-column-no-min-height fusion-animated\" style=\"--awb-padding-bottom:10px;--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationtype=\"fadeIn\" data-animationduration=\"0.8\" data-animationoffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-center fusion-content-layout-row\"><div class=\"fusion-text fusion-text-1\"><p>Veja pessoas reais se beneficiando do HERO Fund!<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div style=\"text-align:center;\"><a class=\"fusion-button button-flat fusion-button-default-size button-custom fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" style=\"--button_accent_color:var(--awb-color1);--button_accent_hover_color:var(--awb-color1);--button_border_hover_color:var(--awb-color1);--button_gradient_top_color:#bf311a;--button_gradient_bottom_color:#bf311a;--button_gradient_top_color_hover:#d7513c;--button_gradient_bottom_color_hover:#d7513c;--button_padding-right:25px;--button_padding-left:25px;\" target=\"_self\" href=\"https:\/\/hamraheroes.org\/pt\/testimonials\/\"><span class=\"fusion-button-text\">Ver Hist\u00f3rias<\/span><\/a><\/div><\/div><\/div><\/div><\/div>\n<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:60px;--awb-padding-bottom:60px;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-text-color:#bf311a;--awb-margin-top:45px;\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\"><strong>Cobertura<\/strong><\/h4><\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:16px;--awb-content-font-size:var(--awb-typography4-font-size);--awb-icon-alignment:left;--awb-hover-color:var(--awb-color2);--awb-border-color:var(--awb-color3);--awb-background-color:var(--awb-color1);--awb-divider-color:var(--awb-color3);--awb-divider-hover-color:var(--awb-color3);--awb-icon-color:#ffffff;--awb-title-color:var(--awb-color8);--awb-content-color:var(--awb-color8);--awb-icon-box-color:var(--awb-color8);--awb-toggle-hover-accent-color:#a0a0a0;--awb-toggle-active-accent-color:#a0a0a0;--awb-title-font-family:var(--awb-typography1-font-family);--awb-title-font-weight:var(--awb-typography1-font-weight);--awb-title-font-style:var(--awb-typography1-font-style);--awb-title-font-size:24px;--awb-title-letter-spacing:var(--awb-typography1-letter-spacing);--awb-title-line-height:var(--awb-typography1-line-height);--awb-content-font-family:var(--awb-typography4-font-family);--awb-content-font-weight:var(--awb-typography4-font-weight);--awb-content-font-style:var(--awb-typography4-font-style);\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-2450-1\"><div class=\"fusion-panel panel-default panel-3ad123038d77824ac fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_3ad123038d77824ac\"><a aria-expanded=\"false\" aria-controls=\"3ad123038d77824ac\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-2450-1\" data-target=\"#3ad123038d77824ac\" href=\"#3ad123038d77824ac\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">O fundo de emerg\u00eancia n\u00e3o cobre que tipos de pedidos?<\/span><\/a><\/h4><\/div><div id=\"3ad123038d77824ac\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_3ad123038d77824ac\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>N\u00e3o concedemos subs\u00eddios para: contas m\u00e9dicas (exceto certos equipamentos m\u00e9dicos e doen\u00e7as graves), lit\u00edgios, planejamento financeiro inadequado, contas de servi\u00e7os p\u00fablicos, combust\u00edvel, fian\u00e7a, penhoras, licen\u00e7a maternidade ou outras despesas decorrentes de situa\u00e7\u00f5es n\u00e3o emergenciais.<\/p>\n<p><span style=\"background-color: var(--awb-bg-color-hover); color: var(--awb-content-color); font-family: var(--awb-content-font-family); font-size: var(--awb-content-font-size); font-style: var(--awb-content-font-style); font-weight: var(--awb-content-font-weight); letter-spacing: var(--awb-content-letter-spacing); text-transform: var(--awb-content-text-transform);\">O FUNDO HERO n\u00e3o cobre solicita\u00e7\u00f5es de assist\u00eancia m\u00e9dica que j\u00e1 sejam cobertas por benef\u00edcios de sa\u00fade, custos de combust\u00edvel para uso em ve\u00edculos ou aquecimento dom\u00e9stico, ou qualquer situa\u00e7\u00e3o n\u00e3o baseada em um incidente \u00fanico e n\u00e3o recorrente.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-text-color:#bf311a;--awb-margin-top:45px;\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Solicitando ajuda<\/h4><\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:16px;--awb-content-font-size:var(--awb-typography4-font-size);--awb-icon-alignment:left;--awb-hover-color:var(--awb-color2);--awb-border-color:var(--awb-color3);--awb-background-color:var(--awb-color1);--awb-divider-color:var(--awb-color3);--awb-divider-hover-color:var(--awb-color3);--awb-icon-color:#ffffff;--awb-title-color:var(--awb-color8);--awb-content-color:var(--awb-color8);--awb-icon-box-color:var(--awb-color8);--awb-toggle-hover-accent-color:#a0a0a0;--awb-toggle-active-accent-color:#a0a0a0;--awb-title-font-family:var(--awb-typography1-font-family);--awb-title-font-weight:var(--awb-typography1-font-weight);--awb-title-font-style:var(--awb-typography1-font-style);--awb-title-font-size:24px;--awb-title-letter-spacing:var(--awb-typography1-letter-spacing);--awb-title-line-height:var(--awb-typography1-line-height);--awb-content-font-family:var(--awb-typography4-font-family);--awb-content-font-weight:var(--awb-typography4-font-weight);--awb-content-font-style:var(--awb-typography4-font-style);\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-2450-2\"><div class=\"fusion-panel panel-default panel-899d3a228895914fd fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_899d3a228895914fd\"><a aria-expanded=\"false\" aria-controls=\"899d3a228895914fd\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-2450-2\" data-target=\"#899d3a228895914fd\" href=\"#899d3a228895914fd\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Como posso me candidatar a um subs\u00eddio do Fundo HERO?<\/span><\/a><\/h4><\/div><div id=\"899d3a228895914fd\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_899d3a228895914fd\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Os candidatos ao The HERO Fund podem se inscrever online em <a href=\"https:\/\/hamraheroes.org\/pt\/emergency-application\/\">Pedido de Fundo de Emerg\u00eancia<\/a>. Ningu\u00e9m pode se candidatar em nome de um funcion\u00e1rio, exceto nas situa\u00e7\u00f5es em que um funcion\u00e1rio faleceu (neste caso, um membro da fam\u00edlia pode solicitar um Aux\u00edlio Funeral HERO) ou no caso de o candidato ser incapaz de se candidatar devido a les\u00e3o f\u00edsica e ter dado permiss\u00e3o expressa para que seu supervisor ou pessoa do RH se candidate em seu nome.<\/p>\n<p>Uma vez recebida uma inscri\u00e7\u00e3o, ela \u00e9 revisada pela Equipe Administrativa do Fundo HERO. A equipe administrativa do HERO trabalhar\u00e1 com o candidato para garantir que toda a documenta\u00e7\u00e3o necess\u00e1ria esteja inclu\u00edda e, em seguida, submeter\u00e1 a inscri\u00e7\u00e3o ao Comit\u00ea Diretor do Fundo HERO para revis\u00e3o e decis\u00e3o com base nas diretrizes de elegibilidade. A equipe administrativa do Fundo HERO entrar\u00e1 em contato com o candidato se faltar algum documento necess\u00e1rio.<\/p>\n<p>Caso um candidato n\u00e3o fale, leia ou entenda ingl\u00eas, ele ser\u00e1 o respons\u00e1vel por providenciar os servi\u00e7os de tradu\u00e7\u00e3o. Especificamente, por favor, designe uma pessoa que fale ingl\u00eas para se comunicar com a Equipe Administrativa do HERO Fund em seu nome, em rela\u00e7\u00e3o \u00e0 sua candidatura. H\u00e1 um espa\u00e7o na inscri\u00e7\u00e3o de emerg\u00eancia do HERO Fund para incluir o nome e as informa\u00e7\u00f5es de contato dessa pessoa.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-77e7977346d40a89e fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_77e7977346d40a89e\"><a aria-expanded=\"false\" aria-controls=\"77e7977346d40a89e\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-2450-2\" data-target=\"#77e7977346d40a89e\" href=\"#77e7977346d40a89e\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Quais documentos s\u00e3o necess\u00e1rios?<\/span><\/a><\/h4><\/div><div id=\"77e7977346d40a89e\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_77e7977346d40a89e\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>A documenta\u00e7\u00e3o varia de acordo com o pedido de subven\u00e7\u00e3o e \u00e9 exigida no momento da aplica\u00e7\u00e3o para que seja considerado e processado um pedido de subven\u00e7\u00e3o. Os administradores do HERO podem solicitar documenta\u00e7\u00e3o adicional para apoiar o processamento de qualquer pedido de subven\u00e7\u00e3o e o candidato tem at\u00e9 30 dias para fornecer a documenta\u00e7\u00e3o para que a subven\u00e7\u00e3o seja considerada.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-f9f9ec1fb23ae2327 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_f9f9ec1fb23ae2327\"><a aria-expanded=\"false\" aria-controls=\"f9f9ec1fb23ae2327\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-2450-2\" data-target=\"#f9f9ec1fb23ae2327\" href=\"#f9f9ec1fb23ae2327\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Quem saber\u00e1 que eu me inscrevi para receber assist\u00eancia atrav\u00e9s do The HERO Fund?<\/span><\/a><\/h4><\/div><div id=\"f9f9ec1fb23ae2327\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_f9f9ec1fb23ae2327\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Cada inscri\u00e7\u00e3o \u00e9 mantida pela Equipe Administrativa do HERO Fund. Quando a inscri\u00e7\u00e3o for entregue ao Comit\u00ea de Dire\u00e7\u00e3o do HERO Fund, o nome do candidato n\u00e3o ser\u00e1 divulgado. Em nenhum momento as informa\u00e7\u00f5es de identifica\u00e7\u00e3o de um candidato estar\u00e3o dispon\u00edveis para qualquer pessoa envolvida no processo de tomada de decis\u00e3o. Os administradores do HERO Fund s\u00e3o os \u00fanicos indiv\u00edduos que podem ter acesso \u00e0 inscri\u00e7\u00e3o confidencial para assist\u00eancia, e tal acesso \u00e9 concedido apenas na medida necess\u00e1ria para processar e financiar a inscri\u00e7\u00e3o, se necess\u00e1rio.<\/p>\n<p>O aplicativo HERO Fund oferece a op\u00e7\u00e3o para o candidato dar permiss\u00e3o \u00e0 Equipe Administrativa do HERO Fund para contatar seu GM em casos onde eles possam fornecer informa\u00e7\u00f5es para apoiar e agilizar o processamento da solicita\u00e7\u00e3o.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-dae3c657112f07080 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_dae3c657112f07080\"><a aria-expanded=\"false\" aria-controls=\"dae3c657112f07080\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-2450-2\" data-target=\"#dae3c657112f07080\" href=\"#dae3c657112f07080\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Quanto tempo o processo de inscri\u00e7\u00e3o\/financiamento geralmente leva?<\/span><\/a><\/h4><\/div><div id=\"dae3c657112f07080\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_dae3c657112f07080\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Normalmente, assim que uma solicita\u00e7\u00e3o \u00e9 submetida para an\u00e1lise de financiamento de subs\u00eddio, as solicita\u00e7\u00f5es s\u00e3o analisadas em at\u00e9 2 dias \u00fateis ap\u00f3s o recebimento da documenta\u00e7\u00e3o, e os cheques dos subs\u00eddios s\u00e3o processados na quinta-feira ap\u00f3s o comit\u00ea considerar e aprovar a solicita\u00e7\u00e3o. Todos os cheques ser\u00e3o enviados ao endere\u00e7o apropriado via USPS, o que geralmente leva 7 dias \u00fateis. No entanto, nenhuma solicita\u00e7\u00e3o ser\u00e1 enviada ao Comit\u00ea Gestor sem a documenta\u00e7\u00e3o adequada.<\/p>\n<p>Os aux\u00edlios m\u00e9dicos por afastamento seguem um cronograma de pagamento diferente, que \u00e9 fornecido por e-mail para todos os aux\u00edlios m\u00e9dicos por afastamento aprovados.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-fbf918527b3676cd4 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_fbf918527b3676cd4\"><a aria-expanded=\"false\" aria-controls=\"fbf918527b3676cd4\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-2450-2\" data-target=\"#fbf918527b3676cd4\" href=\"#fbf918527b3676cd4\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">O que acontece depois que eu me inscrevi para receber assist\u00eancia?<\/span><\/a><\/h4><\/div><div id=\"fbf918527b3676cd4\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_fbf918527b3676cd4\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>O Comit\u00ea Diretor do HERO Fund (composto por funcion\u00e1rios que representam todas as entidades da Hamra Enterprises) recebe uma c\u00f3pia da inscri\u00e7\u00e3o para revis\u00e3o (que n\u00e3o inclui nenhuma informa\u00e7\u00e3o de identifica\u00e7\u00e3o sobre o candidato). Este grupo tem a responsabilidade muito importante de garantir que os fundos sejam usados da maneira mais \u00fatil poss\u00edvel.<\/p>\n<p>Infelizmente, o HERO Fund n\u00e3o consegue prestar assist\u00eancia a todos os candidatos. O comit\u00ea toma decis\u00f5es de assist\u00eancia com base em crises documentadas, nas diretrizes de elegibilidade do HERO Fund e nos estatutos que regem o comit\u00ea. Ap\u00f3s o Comit\u00ea Gestor do HERO Fund revisar sua inscri\u00e7\u00e3o, a Equipe Administrativa do HERO Fund entrar\u00e1 em contato com voc\u00ea sobre o status da sua solicita\u00e7\u00e3o. O comit\u00ea pode aprovar ou negar uma inscri\u00e7\u00e3o ou solicitar informa\u00e7\u00f5es adicionais. A Equipe Administrativa do HERO Fund informar\u00e1 qual \u00e9 o pr\u00f3ximo passo no processo ap\u00f3s a decis\u00e3o do comit\u00ea.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-text-color:#bf311a;--awb-margin-top:45px;\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\"><strong>Qualifica\u00e7\u00e3o para ajuda<\/strong><\/h4><\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:16px;--awb-content-font-size:var(--awb-typography4-font-size);--awb-icon-alignment:left;--awb-hover-color:var(--awb-color2);--awb-border-color:var(--awb-color3);--awb-background-color:var(--awb-color1);--awb-divider-color:var(--awb-color3);--awb-divider-hover-color:var(--awb-color3);--awb-icon-color:#ffffff;--awb-title-color:var(--awb-color8);--awb-content-color:var(--awb-color8);--awb-icon-box-color:var(--awb-color8);--awb-toggle-hover-accent-color:#a0a0a0;--awb-toggle-active-accent-color:#a0a0a0;--awb-title-font-family:var(--awb-typography1-font-family);--awb-title-font-weight:var(--awb-typography1-font-weight);--awb-title-font-style:var(--awb-typography1-font-style);--awb-title-font-size:24px;--awb-title-letter-spacing:var(--awb-typography1-letter-spacing);--awb-title-line-height:var(--awb-typography1-line-height);--awb-content-font-family:var(--awb-typography4-font-family);--awb-content-font-weight:var(--awb-typography4-font-weight);--awb-content-font-style:var(--awb-typography4-font-style);\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-2450-3\"><div class=\"fusion-panel panel-default panel-bede4c496b0c0c1d2 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_bede4c496b0c0c1d2\"><a aria-expanded=\"false\" aria-controls=\"bede4c496b0c0c1d2\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-2450-3\" data-target=\"#bede4c496b0c0c1d2\" href=\"#bede4c496b0c0c1d2\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Quem \u00e9 eleg\u00edvel?<\/span><\/a><\/h4><\/div><div id=\"bede4c496b0c0c1d2\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_bede4c496b0c0c1d2\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Funcion\u00e1rios ativos da Boston Bread, Chicago Bread, Southern Bread, Hamra Coffee, Hamra Noodles, Hamra Management, Wendy\u2019s of Chicago, Wendy\u2019s of Missouri e Wendy\u2019s of New England. Um funcion\u00e1rio n\u00e3o precisa doar para o fundo para se candidatar e receber financiamento. <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-9f3b92b22c9412483 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_9f3b92b22c9412483\"><a aria-expanded=\"false\" aria-controls=\"9f3b92b22c9412483\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-2450-3\" data-target=\"#9f3b92b22c9412483\" href=\"#9f3b92b22c9412483\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">O que \u00e9 considerado uma situa\u00e7\u00e3o de emerg\u00eancia?<\/span><\/a><\/h4><\/div><div id=\"9f3b92b22c9412483\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_9f3b92b22c9412483\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Os candidatos ao Fundo HERO devem ter uma situa\u00e7\u00e3o de emerg\u00eancia documentada que resulte em perda de vida, sa\u00fade ou propriedade e em face de severa dificuldade financeira onde todas as outras fontes de financiamento foram esgotadas. Esta situa\u00e7\u00e3o de crise deve ser um evento fora do controle do funcion\u00e1rio. Situa\u00e7\u00f5es de emerg\u00eancia consideradas para assist\u00eancia s\u00e3o:<\/p>\n<ul>\n<li>Gerenciamento de D\u00edvidas<\/li>\n<li>Abuso Dom\u00e9stico (moradia de transi\u00e7\u00e3o)<\/li>\n<li>Despesas funer\u00e1rias (deve ser financeiramente respons\u00e1vel)<\/li>\n<li>Viagem de emerg\u00eancia<\/li>\n<li>Moradia (preven\u00e7\u00e3o de despejo, assist\u00eancia de realoca\u00e7\u00e3o e\/ou perda total de moradia)<\/li>\n<li>M\u00e9dico (doen\u00e7a grave, afastamento do trabalho por motivo de sa\u00fade e\/ou equipamento medicamente necess\u00e1rio)<\/li>\n<li>Desastre Natural<\/li>\n<li>Transporte* (acidente de carro, conserto de carro, interrup\u00e7\u00e3o do transporte p\u00fablico)<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-e751f034deecbab56 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_e751f034deecbab56\"><a aria-expanded=\"false\" aria-controls=\"e751f034deecbab56\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-2450-3\" data-target=\"#e751f034deecbab56\" href=\"#e751f034deecbab56\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">O que acontece se a Equipe Administrativa do HERO Fund ou o Comit\u00ea Gestor solicitar mais informa\u00e7\u00f5es?<\/span><\/a><\/h4><\/div><div id=\"e751f034deecbab56\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_e751f034deecbab56\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>\n\t\tCaso mais informa\u00e7\u00f5es sejam solicitadas, o candidato ter\u00e1 30 dias para fornecer as informa\u00e7\u00f5es solicitadas. Ap\u00f3s o recebimento das informa\u00e7\u00f5es solicitadas, o pedido ser\u00e1 apresentado ao Comit\u00ea Gestor do HERO Fund e a Equipe de Administra\u00e7\u00e3o do HERO Fund notificar\u00e1 o candidato sobre o status do pedido. Se as informa\u00e7\u00f5es solicitadas n\u00e3o forem fornecidas dentro do prazo de 30 dias, o pedido n\u00e3o ser\u00e1 considerado.\n\t<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-72de3ecac875eba00 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_72de3ecac875eba00\"><a aria-expanded=\"false\" aria-controls=\"72de3ecac875eba00\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-2450-3\" data-target=\"#72de3ecac875eba00\" href=\"#72de3ecac875eba00\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Qual o financiamento dispon\u00edvel e quais s\u00e3o os limites aplic\u00e1veis a este financiamento?<\/span><\/a><\/h4><\/div><div id=\"72de3ecac875eba00\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_72de3ecac875eba00\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Dependendo da natureza da solicita\u00e7\u00e3o, os subs\u00eddios podem variar de $100 a $2.500 para os subs\u00eddios eleg\u00edveis para eventos de emerg\u00eancia e de $1.000 a $5.000 para os subs\u00eddios de Assist\u00eancia \u00e0 Reloca\u00e7\u00e3o. (ver <a href=\"https:\/\/hamraheroes.org\/pt\/what-we-do\/\" target=\"_blank\" rel=\"noopener noreferrer\">As Diretrizes de Elegibilidade do Fundo HERO<\/a>). No entanto, um candidato n\u00e3o poder\u00e1 receber mais do que:<\/p>\n<p><strong>Subs\u00eddios para Eventos de Emerg\u00eancia<\/strong>: N\u00e3o mais que duas bolsas aprovadas e financiadas em um per\u00edodo de 12 meses consecutivos<\/p>\n<p><strong>Subs\u00eddios habitacionais<\/strong>Uma bolsa vital\u00edcia para o funcion\u00e1rio<\/p>\n<p><b>Eventos de Transporte<\/b>: Uma bolsa de estudos na vida de um funcion\u00e1rio<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-27d40d5b6a179c421 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_27d40d5b6a179c421\"><a aria-expanded=\"false\" aria-controls=\"27d40d5b6a179c421\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-2450-3\" data-target=\"#27d40d5b6a179c421\" href=\"#27d40d5b6a179c421\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">E se a minha situa\u00e7\u00e3o se qualificar para duas diretrizes diferentes? (por exemplo, Despesas de Funeral e Viagem de Emerg\u00eancia)<\/span><\/a><\/h4><\/div><div id=\"27d40d5b6a179c421\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_27d40d5b6a179c421\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Neste caso, o requerente preencheria duas candidaturas (uma para cada diretriz) e forneceria a documenta\u00e7\u00e3o adequada para cada diretriz aplic\u00e1vel. O comit\u00ea considerar\u00e1 cada diretriz aplic\u00e1vel separadamente. Todos os limites ainda se aplicam (ver acima).<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-c191e763743e24f02 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_c191e763743e24f02\"><a aria-expanded=\"false\" aria-controls=\"c191e763743e24f02\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-2450-3\" data-target=\"#c191e763743e24f02\" href=\"#c191e763743e24f02\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">O que acontece depois que minha solicita\u00e7\u00e3o de assist\u00eancia for aprovada?<\/span><\/a><\/h4><\/div><div id=\"c191e763743e24f02\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_c191e763743e24f02\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Se o aplicativo for aprovado para assist\u00eancia, os cheques ser\u00e3o nominativos diretamente para o solicitante. Os cheques geralmente s\u00e3o emitidos na quinta-feira ap\u00f3s a comiss\u00e3o considerar e aprovar o caso e normalmente levam cerca de 7 dias \u00fateis para chegar pelo correio.<\/p>\n<p>Nos casos em que um candidato foi aprovado para um subs\u00eddio de Licen\u00e7a M\u00e9dica por Incapacidade para o Trabalho, o financiamento ser\u00e1 enviado ao benefici\u00e1rio em bases quinzenais at\u00e9 que ele retorne ao trabalho ou o limite de financiamento seja atingido, o que ocorrer primeiro.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-9980176df3a4176ff fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_9980176df3a4176ff\"><a aria-expanded=\"false\" aria-controls=\"9980176df3a4176ff\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-2450-3\" data-target=\"#9980176df3a4176ff\" href=\"#9980176df3a4176ff\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Dinheiro tem que ser devolvido?<\/span><\/a><\/h4><\/div><div id=\"9980176df3a4176ff\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_9980176df3a4176ff\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Os fundos distribu\u00eddos s\u00e3o uma subven\u00e7\u00e3o \u2013 n\u00e3o um empr\u00e9stimo \u2013 e n\u00e3o precisam ser reembolsados. Como a Receita Federal considera a assist\u00eancia como renda tribut\u00e1vel, se algum candidato receber mais de $$2.000 em assist\u00eancia, o candidato receber\u00e1 um formul\u00e1rio 1099 no final do ano declarando o recebimento da subven\u00e7\u00e3o.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-2\"><p><em>Estas Perguntas Frequentes fornecem informa\u00e7\u00f5es gerais sobre as opera\u00e7\u00f5es do Fundo HERO. O Conselho de Administra\u00e7\u00e3o do Fundo HERO reserva-se o direito de alterar suas pol\u00edticas e procedimentos operacionais a qualquer momento, de acordo com as disposi\u00e7\u00f5es estabelecidas em seu estatuto. <\/em><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":2279,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-2450","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/hamraheroes.org\/pt\/wp-json\/wp\/v2\/pages\/2450","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hamraheroes.org\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hamraheroes.org\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hamraheroes.org\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hamraheroes.org\/pt\/wp-json\/wp\/v2\/comments?post=2450"}],"version-history":[{"count":22,"href":"https:\/\/hamraheroes.org\/pt\/wp-json\/wp\/v2\/pages\/2450\/revisions"}],"predecessor-version":[{"id":3210,"href":"https:\/\/hamraheroes.org\/pt\/wp-json\/wp\/v2\/pages\/2450\/revisions\/3210"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/hamraheroes.org\/pt\/wp-json\/wp\/v2\/media\/2279"}],"wp:attachment":[{"href":"https:\/\/hamraheroes.org\/pt\/wp-json\/wp\/v2\/media?parent=2450"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}